Privacy Policy

Introduction

Welcome to TPM2’s Privacy Policy. Your trust is our priority, and we want you to clearly understand how we collect, use, and protect your information.

Data Collection

Data we collect:

• Registration information (name, email, phone, address)
• Payment information (processed by secure gateways)
• Purchase history
• Browsing and interaction data on the website
• Product preferences

We collect only what is necessary to:

• Process orders and deliveries
• Improve our products and services
• Communicate promotions and news (with your authorization)
• Prevent fraud and ensure platform security

Data Storage and Processing

Important: Our e-commerce is hosted on the nuvemshop.com.br platform, which we use to manage our online store. Your data is stored on nuvemshop’s servers, which implement strict security measures to protect your information, following international standards and LGPD requirements.

For payment processing, we use secure gateways such as PagSeguro, MercadoPago, and other approved financial partners. These services have their own privacy policies and security measures.

For shipping calculations and deliveries, we rely on the SuperFrete service, which receives only the information necessary for delivery processing.

Data Protection

Important: The protection of your personal data is the responsibility of the external platforms we use, including:

• nuvemshop.com.br for online store hosting
• Payment gateways (PagSeguro, MercadoPago, etc.)
• SuperFrete for shipping services

We do not have direct access to the servers or security systems of these platforms. Each implements its own protection measures, including:

• Encryption for financial transactions
• Restricted access to authorized personnel
• Continuous monitoring against intrusions
• Regular backups to prevent data loss

We recommend reviewing the specific privacy policies of each of these platforms to understand how your data is protected by them.

Information Sharing

Your data may be shared only with:

• The nuvemshop.com.br platform for store hosting and management
• Payment gateways (PagSeguro, MercadoPago, etc.) for financial processing
• Logistics partners and SuperFrete for order delivery
• Authorities, when required by law
• Analytics services to improve the website experience

We do not sell, rent, or disclose your personal information for third-party marketing purposes.

Cookies and Similar Technologies

We use cookies to:

• Keep you logged in during browsing
• Remember items in your cart
• Personalize your shopping experience
• Analyze website usage patterns

You can manage cookie preferences in your browser settings, though this may affect some website functionalities.

Your Rights

You have the right to:

• Access your stored personal data
• Request corrections to inaccurate information
• Request deletion of your data (except when there is a legal obligation to retain it)
• Revoke previously given consents
• Request explanations about the use of your data

To exercise any of these rights, contact our privacy team.

Marketing Communications

We send promotional communications only with your consent. Each email includes an unsubscribe option so you can opt out of receiving these messages.

Changes to the Privacy Policy

This policy may be updated occasionally.

Purchase Security

All transactions are processed in a secure environment through partner payment gateways (PagSeguro, MercadoPago, etc.).

Contact

For privacy-related questions, doubts, or requests:

Email: [email protected]